FAQ

1. How long does shipping take to the USA?
We typically process orders within 1-3 business days. Once shipped, delivery times vary by location and carrier:

  • Standard Shipping: 5-10 business days

  • Expedited Shipping (Available at checkout): 2-5 business days
    You will receive a tracking number via email once your order ships. Delivery times are estimates.

2. What are your shipping costs?
Shipping costs are calculated at checkout based on your delivery address and the size/weight of your order. We offer free standard shipping on orders over [e.g., $50] within the contiguous USA.

3. Do you ship internationally?
Currently, we only ship to addresses within the contiguous United States.

4. What materials are your products made of?

  • Hair-Drying Caps: Typically made from microfiber, terry cloth, or other absorbent, quick-drying materials. Some may have a waterproof inner layer.

  • Bathrobes: Common materials include cotton (terry or waffle), microfiber, and bamboo for absorbency and comfort.

  • Bathroom Floor Mats: Often made from cotton, memory foam, microfiber, or bamboo with a non-slip rubber backing.
    Please check individual product descriptions for specific material details and care instructions.

5. How do I care for and clean my items?

  • Hair-Drying Caps: Most are machine washable. We recommend air drying to preserve the material and any elastic.

  • Bathrobes: Follow the care label. Most cotton and microfiber robes can be machine washed in cold water and tumble dried on low.

  • Bathroom Mats: Check the label. Many can be machine washed on a gentle cycle with cold water and should be air-dried or tumble dried on low heat. Do not iron.

  • General Tip: Wash similar colors together and avoid using bleach or fabric softener on absorbent items like towels and mats, as it can reduce absorbency.

6. Are the bathroom mats slip-resistant?
Yes, our bathroom floor mats are designed with a non-slip rubber or PVC backing to help prevent slips on tile and other smooth surfaces. However, always ensure the floor is dry and place the mat on a clean, flat surface for optimal safety.

7. What payment methods do you accept?
We accept all major credit/debit cards (Visa, Mastercard, American Express, Discover), PayPal, and other secure digital payment methods.